Terms of Business

Legal Information:

Our services are provided by solicitors of England and Wales, we are authorised and regulated by the Solicitors Regulation Authority (SRA). The Solicitors Regulation Authority’s rules can be accessed via this link: www.sra.org.uk Tannas Solicitors SRA number is 421732.

By using this website, including by accessing, browsing or submitting data to the website, you agree to be bound by these terms and conditions and to comply with all applicable laws, rules and regulations. By using our website you indicate that you accept these terms of use and that you agree to abide by them. If you do not accept these terms in full, then you do not have permission to access the contents of the website and, therefore, should cease using it immediately. You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms, and that they comply with them.

Exclusion of Liability:

The information contained in this website is not intended to provide you with legal or other professional advice. It is provided for general information only and you must take appropriate professional advice before taking or refraining from action based on any material on our website. We accept no liability whatsoever for any reliance upon the contents of this website. All and any liability for loss or damage, howsoever arising, as a result of your use of this website is hereby excluded to the fullest extent permitted by law.

This website also includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

We will not be liable if for any reason our website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our website, or our entire website, to all users.

Intellectual property rights:

We are the owner of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts of any page(s) from our website for your personal reference and you may draw the attention of others within your organisation to material posted on our website. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way. Our status as the authors of material on our website must always be acknowledged.

Linking to our site:

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

Viruses, hacking and other offences:

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Any personal data which you may provide to us through the Site is subject to our Privacy Policy, which forms part of these terms and conditions.

Complaints:

Our aim is to provide a high quality service to all our clients. If you have queries or concerns about the work being carried out for you, please let us know. We hope that we will be able to resolve the concern speedily to your satisfaction. Records are kept of all complaints so that we can monitor them.

The complaint should be addressed to Rima Tanna who will respond within 7 days of you raising the matter. Rima Tanna will look at your file and endeavour to settle any misunderstanding or issue. She may also invite you to discuss and resolve the matter in person.

If you believe that the matter has not been resolved satisfactorily within 8 weeks of you raising it, you may refer the matter to the Legal Ombudsman. The contact details of the Legal Ombudsman can be found on www.legalombudsman.org.uk There is a time limit of 6 months from our final response to contact the Ombudsman.

Professional Indemnity Insurance:
We maintain compulsory professional indemnity insurance for £2,000,000. This insurance covers all of our practice which is carried on from offices located in England.